Customer Service Desk Solutions and Support
Highstreet’s service desk services give you a flexible, scalable solution with the look and feel of an internal desk. We’ll help you personalize end-user support while you focus on growing your business.
A method that drives results.
We help you transform your business while reaching your maturity goals with:
Gain a 24/7/365 support center with trained agents who have intimate knowledge of your unique environment.
Efficiently and accurately resolve issues using Insight’s industry best practices to increase productivity.
Use a wide range of tools, coverage and technologies to craft the perfect service desk solution.
Off hours Support
We’ll help you integrate our service desk solution into your existing environment, adding a project manager and an integration engineer to make your transition seamless.
With this powerful extension of your team, your new service desk will launch effortlessly, enabling:
• More productive employees.
• A controllable budget and tools to reduce costs.
• Increased efficiencies and scalability.
• Improved focus on business, not maintenance.