Services Management

Not everything happens online.

When it comes to IT there are still things that need to be done in the “real world” such as repairing devices, storage devices, and other on-premise hardware items.

Companies still roll out desktop computers to employees in many environments. Most companies live in a hybrid environment between on-premise, co-located, hosted, and cloud services. Highstreet will service your on-premise infrastructure.

Fewer companies can justify the expense of employing field technicians. They appreciate the ability to access the necessary skills when needed by simply reaching out to Highstreet. Our service programs are tailored to fit your installed base, required turnaround time, and budget.

Capabilities

Service Desk

We provide outsourced help desk service and an applications support center for your own employees or customers.

Re-Location Services

We are experts in handling IT relocations, we can dismantle your IT network, and reassemble it safely and securely in the new office.

Hardware Maintenance

Highstreet provides 24x7x365, single-source maintenance services, offering a custom plan that meets your budget and SLA requirements.

Hardware & Software Upgrades

From installation, to configuration, and management, our experts have the knowledge to upgrade your hardware and software.

IT Field Services

Get centrally managed and consistent field services support for your technologies, we have the tools, logistics and resources to provide a trained field services engineers.

Engineering Services

We have the technical expertise to consult on IT strategies and implementations for infrastructure and associated applications, from planning, building and managing your project.

Voice Over IP

Demands placed on phone systems, driven by increased consumer expectations, are pushing the envelope for traditional approaches and technologies.

Hardware Maintenance
Unified Communications
Service Desk
Consulting & Engineering

Deployment Options

On-Premise
Hybrid
Public Cloud