Delivery
Delivery Services
At Highstreet, we have a proven methodology and a client-first approach, We ensures that every implementation is tailored, thorough, and built for long-term success. Our team brings deep experience across industries and technologies, helping you move from deployment to impact—quickly and confidently.
Meeting you where you are on the journey—advancing transformation with you
Delivery
Transition Service
Highstreet typically initiates its Transition Services program 90 days prior to go-live, with two primary objectives:
Knowledge Transfer & Readiness:
Our team works closely with your team and to gain a deep understanding of your users, business processes, and system configurations. This enables us to provide effective support and maintenance post go-live.
Post-Go-Live Support Planning:
We develop a comprehensive support plan for the first 90 days after go-live, integrating with the implementation team and preparing for the transition to Highstreet’s Extended Cloud Services (ECS).
Key Activities
To achieve these objectives, Highstreet engages in the final phases of implementation to complete readiness templates and ensure operational preparedness. Our team:
- Participates in final testing rounds
- Reviews documentation and configurations
- Confirms user training and readiness
- Validates critical processes (e.g., payroll, compliance reporting, approval workflows)
These activities ensure Highstreet is equipped to support your organization immediately after go-live and transition you smoothly into ECS Services.
NeXtech Lab™
Innovation Centers
Whether testing advanced analytics, integrating AI-driven workflows, or piloting new Oracle features, NEXTECH™ empowers clients to innovate with confidence—reducing risk, increasing agility, and driving continuous improvement across operations.
TestDrive™
Accelerate Confidence in Your Cloud Transformation
While Transition Services (i.e., Hypercare) provides essential support during the initial go-live period, true transformation success depends on sustained user confidence and operational stability. Highstreet’s TestDrive™ program goes beyond Transition Services by offering extended, hands-on guidance during the critical stabilization phase. This structured support includes a dedicated team of Highstreet experts who work alongside the Authority’s staff to navigate daily, weekly, and monthly business processes in a live environment.
TestDrive™ reinforces training, strengthens process ownership, and ensures users are equipped to perform confidently and independently. By embedding support beyond go-live, TestDrive™ helps solidify adoption, reduce risk, and position the Authority for long-term success.
Extended Cloud Services (ECS)™
Purpose-Built Support for Digital Transformation Success
Highstreet’s Extended Cloud Services™ (ECS) is a specialized managed services offering designed exclusively for our customers. ECS goes beyond traditional support—delivering proactive, strategic, and tailored services that ensure your digital investment continues to evolve with your business.
Whether you’re navigating quarterly updates, expanding functionality, or optimizing performance, ECS provides the expertise, tools, and confidence to keep your applications aligned with your goals.
Why Highstreet?
Highstreet combines strategic insight with hands-on execution to help organizations navigate change and achieve meaningful outcomes. Our team brings deep experience across industries and disciplines, enabling us to tailor solutions that fit your unique goals. Whether you’re optimizing operations, planning for growth, or driving innovation, Highstreet is your trusted partner in building a smarter, more resilient future.
