Seeking to reduce their current business process costs, Eastern Tennessee State University has chosen Highstreet IT Solutions to implement their full Oracle suite. Highstreet is helping ETSU solve problems one by one through our Modern Cloud Transformation Methodology, unique User Readiness approach, and dynamic training. An extremely experienced provider, Highstreet is dedicated to the Higher Education sector and has a history doing implementations of more than 7,000 enrollments.
About Eastern Tennessee State University
Founded in 1911 with the goal of education teachers, today Eastern Tennessee State University (ETSU) is the fourth largest university in the state of Tennessee and hosts one of the top Colleges of Medicine in the country. ETSU also boasts a College of Pharmacy, Nursing, Public Health, and a new College of Clinical and Rehabilitative Health Sciences. Not exclusive to the sciences, ETSU also has unique programs in the arts. Bluegrass, Old Time, and Country music programs as well as the country’s only master’s degree in Storytelling make ETSU a fascinatingly well-rounded institution. ETSU hosts 14,500 students[1] and 800 staff members.[2]
ETSU calls the Johnson City, TN home and is located in the northeastern tip of the state. Having executed a successful ERP, EPM, HCM, and Payroll Cloud implementation with Johnson City in the past, Highstreet is excited to continue to serve the people of Johnson City and the surrounding region with our work with ETSU.
Highstreet is dedicated to the success of the State of Tennessee. By providing a repeatable successful outcome to her K-12 Schools, Businesses, Higher Education Institutions, Local Governments, Highstreet is minimizing the risk to other Oracle implementations across the state. Our track record of not only success, but innovation and dedicated partnership makes Highstreet excited to be a part of Tennessee’s future.
Choosing Oracle’s Full Suite
Skyrocketing business costs, operational risks, inefficiency, unhelpful data, and lack luster capabilities have driven ETSU to replace their collection of existing systems. Ellucian (formerly Banner), Amazon Web Services (AWS), and other third-party systems are not providing for ETSU’s growth. They’re non-integrated system presents challenges for ETSU’s finance office. Due to the lack of relevant and timely insights, the Finance team is unable to respond to both opportunities and risks appropriately. There is little standardization which results in inefficiency in many forms, including manual, paper forms. Poor data integrity is another pervasive issue throughout ETSU’s current system.
By partnering with Oracle and Highstreet, ETSU is committed to fixing these issues. As a result of this implementation, ETSU is re-imagining its business. They will be simplifying business processes, adding intuitive functionality and tools, experiencing a high level of efficiency, all with comprehensive integration. All this boils down to better data, money saved, time optimized, and staff empowered.
When implementing a full suite experience, projects are broken into chunks phases. ETSU has a January, 2024 projected go-live date for HCM and a September, 2023 projected go-live date for ERP.
Looking Forward
Highstreet is excited to be working with ETSU to digitally transform their institution. Both ETSU employees and students deserve the best experience and Highstreet is ready to be a part of that transition. In an effort to ensure other LGIs are prepared for their upcoming transformations, Highstreet is partnering with Oracle to host Knowledge Sharing Sessions. These sessions will allow LGIs to ask questions, take advantage of Highstreet’s experience in Higher Education transformations, and prepare to take their institutions to the next level of digital service.
This series of Collective Learning Sessions are hosted by Highstreet in conjunction with Oracle to help LGIs develop the best possible route forward for their staff, students, and state. An unprecedented project, these Collective Learning Sessions are must attend events. Be sure to let us know you would like to attend here.
[1] https://www.etsu.edu/fachistory/glance.php
[2] https://www.etsu.edu/provost/pds/ir/documents/etsu_highlights_fall_2017.pdf
